Privacy Policy

At Mindful Parenting we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other relevant data protection laws in the UK.

1. Who We Are

Mindful Parenting is a provider offering Mindfulness based therapy services. It is ran jointly by Beverley Carrington of Creating Space Therapies and Stephania Wieland of Wildflower Psychotherapy.

This privacy policy explains how we handle your personal data. We are registered with the Information Commissioner’s Office (ICO) and comply with GDPR regulations.

Contact Details:

  • Name: Beverley Carrington
  • Email: beverley.carrington@creatingspacetherapies.com
  • Phone: 07834 563 830
  • Office Address: Hamilton House, 9 Hucknall Road, Nottingham, NG5 1AE
  • Name: Stephania Wieland
  • Email: info@wildflowerpsychotherapy.co.uk
  • Phone: 07888 153 215

2. What Information We Collect

We collect personal information that is necessary for providing mindfulness-based therapy services and ensuring a safe and effective experience for you. The types of information we collect include:

  • Personal Identification Information: Full name, date of birth, contact details (address, phone number, email address).
  • Health Information: Any health-related information you provide, including medical history, therapy goals, and other relevant details to your course application.
  • Emergency Contact Information: The name and contact details of an emergency contact.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Administrative Purposes: To manage appointments, communications, and payment processing.
  • Legal Obligations: To comply with legal and regulatory requirements, including safeguarding, and insurance requirements.
  • Improving Services: To monitor and improve the quality of the services we offer.

4. The Legal Basis for Processing Your Data

We process your personal data based on the following lawful bases under the GDPR:

  • Contractual Necessity: Processing your data is necessary for providing services and fulfilling our agreement with you.
  • Consent: When you provide us with sensitive data such as health information, you are giving explicit consent to its use in the application process.
  • Legal Obligation: In some cases, we may need to process your data to comply with legal or ethical obligations, such as safeguarding or regulatory requirements.

5. How We Protect Your Data

We take the security of your personal information seriously and have implemented the following measures to ensure it is protected:

  • Data Encryption: We use secure systems to store and transfer your personal data.
  • Access Control: Only authorized personnel involved in providing our courses and services have access to your data.
  • Data Retention: Your personal data will be kept for as long as necessary to provide services and comply with legal obligations. After the course ends, we retain records for up to seven years to meet regulatory and insurance requirements.

6. Sharing Your Data

Your data will only be shared in specific circumstances:

  • Legal or Safety Requirements: If there is a risk of harm to you or others, or if required by law (e.g., child protection, terrorism, or serious criminal activity), we may share your information with relevant authorities.
  • With Service Providers: We may share limited data with third-party service providers (e.g., payment processors, IT services) to facilitate the smooth running of our services, ensuring they comply with GDPR and keep your information secure.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the information we hold about you.
  • Right to Rectification: If you believe any information we hold is incorrect, you can ask us to correct it.
  • Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
  • Right to Restrict Processing: You can ask us to limit the way we process your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data for specific purposes (e.g., direct marketing).
  • Right to Data Portability: You can request your data in a machine-readable format to transfer it to another service provider.

If you wish to exercise any of these rights, please contact us at the details above.

8. Data Retention

We retain your personal data for the duration of your therapy and for seven years after the end of therapy to comply with legal and insurance requirements. After this period, we securely delete your data.

9. Third-Party Data Processors

We may use third-party service providers who process data on our behalf (e.g., for storing records, managing payments, etc.). These providers are contractually bound to protect your data in accordance with GDPR regulations.

10. Complaints

If you have any concerns about how we handle your personal data, please contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

You can contact the ICO at:
Website: https://ico.org.uk/
Phone: 0303 123 1113

11. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect any changes in our practices or legal requirements. When we make significant changes, we will notify you.

Last Updated: 5.1.2025

Thank you for trusting Mindful Parenting with your personal information. We are committed to protecting your privacy and ensuring a safe and secure therapeutic experience.