Cancellation Policy for 8-Week Mindful Parenting Course

We want to ensure that all participants can fully commit to the 8-week Mindful Parenting course, which has limited spaces available. We have thought carefully about this cancellation policy that aims to set clear and transparent guidelines, that are fair to you the customer and us as the provider. Please review our cancellation policy below:

  1. Booking and Payment:
    • Payment Deadline: Full payment is required within one week of receiving your booking confirmation email. An invoice will be attached to the email.
    • If your course starts within less than a week of your booking, the full fee must be paid within 48 hours of receiving your invoice or 24 hours before the course starts—whichever is sooner.
    • Your booking confirmation email will be sent upon receipt and review of your completed course application form.
  2. Cancellation Before the Course Starts/ after payment:
    • Once you have paid the invoice, if you choose not to proceed with the course, you will still be liable for the full fee. We are unable to provide a refund if you decide not to attend after payment.
    • Transfer Option: If you cannot attend, your place may be transferred to someone else. It is your responsibility to find a replacement, but please consult with the Mindfulness teachers first. If there is a waiting list, your place can be offered to the next participant- a 20% handling charge will occur in this case.
  3. Illness:
    • In the event of illness, all cancellation guidelines will still apply as outlined above.
  4. Cancellation by course provider:
    • If we, the course providers, both need to cancel a course module due to illness or unforeseen circumstances, we will give you as much notice as possible and you will have the option of a refund for that particular class.
    • If we have to cancel the course in its entirety due to unforeseen circumstances, you have the option of a full refund or transferring your payment to a future course of your choice.

If you have any questions or concerns regarding this policy, please email info@mindful-parenting.co.uk

Thank you for your understanding and cooperation.